Q: May I put the food container in the microwave?
A: Though it is microwave-safe, it is never recommended to place any plastic products in the microwave.
Q: Is the food container BPA-free?
A: Yes. The food container is BPA-free.
Q: Has the lunch box been tested for safety?
A: Yes. Go Green Lunch Box, LLC, has employed the services of a US-headquartered, commercial testing agency that provides testing, inspection, and quality assurance of a broad range of products. This company has conducted strict safety testing of our products. The food container is lead-free and conform to California Proposition 65 (the nation’s most stringent law regulating environmental health and safety).
Q: May I put yogurt, apple sauce, salad dressing, or pudding-like food products in the compartments?
A: Yes. Our revolutionary “turn ‘n lock” technology ensures that your child’s lunch stays fresh and within its compartment.
Q: How do I clean the food container?
A1: The food container’s retention clips are easily unfastened, so the lid and box can be separated and washed with warm soapy water.
A2: Due to the inconsistent heat temperatures of many dishwashers, we do not recommended putting the food box in the dishwasher.
A3: For best results, and due to their light weight, we recommend the lid’s five silicone bands be removed daily and hand-washed.
Q: How do I put the silicone bands back in the food box lid?
A: The circumference of the silicone bands are purposely slightly larger than the channels into which they fit, because there has to be enough flex in the bands such that when the lid is closed/tabs locked, the downward pressure causes the bands to “bulge” outwards to create the leakproof seal around each compartment. If the bands fit just right/snug, then “leakproof” is not guaranteed (because there is no “bulging of the bands” to form the proper seal). Therefore, it is important that, after removing/washing the bands, they have to be “completely tucked back into” their respective channels.
Q: Are Go Green Lunch Box products free of phthalates?
A: Yes. Our products are all free of phthalates.
Q: Do I need new bands? Seems like they are stretched because I put them in the wrong lid channels?
A: First, please understand that silicone’s “elastic” property is different from that of rubber (such as a rubber band) – though it stretches, it doesn’t stay “stretched” permanently [if left alone, it goes back to its original shape (placing silicone in hot water definitely will speed up the process)].